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Uploading Health Check Files

Requirements

  • Files generated from Health Check: • Inspection Files • Storage Information Collection Files • Historical Performance Monitoring Files

Tasks

Inspection Files Uploading

  1. Enter: https://support-eu.eservice.huawei.com/
  2. Click 'Troubleshooting' → 'More'

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  3. Click 'Health Evaluation'

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  4. Click 'New Task'

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  5. Fill out the information:

  • Task Name: Descriptive name for the Task
  • Customer BG Type: Type of customer (Carrier / Enterprise)
  • Site Name: Select customer name
  • Region: Select the region (normally European Region)
  • Office: Select the office (normally Spain Rep Office)

  6. Click 'Import' and add the Inspection File generated 7. Click 'OK' to finish the process

 


Historical Performance Monitoring Files Uploading

  1. Enter: https://support-eu.eservice.huawei.com/
  2. Click 'Troubleshooting' → 'More'

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  3. Click 'Performance Analysis'

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  4. Click 'Centralized Storage' 5. Click 'Upload Performance Data Package' 6. Upload Historical Performance Monitoring generated files

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  7. Click 'Upload' to finish the process