LDAP

Authorization Fail on DeviceManager

Definition

After inputting LDAP data on the DeviceManager configuration (see XFILE) and clicking on ' Test ', the user receives an error message.

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Solution

1. Check if the Firewall is okay and that LDAP ports are opened:

2. Access through SSH to the storage array

3. Change to developer mode: change user_mode current_mode user_mode=developer
4. Try pinging external IPs: ping --vrf vrf-srv -I CabinIP TargetIP
5. If ping is not reaching, try changing the Firewall Configuration until it's correct

6. Make sure that LDAP configuration is correctly specified:

7. Enter LDAP server and check the properties of the user

8. Make sure that all paths and references are exactly as described in the server (LDAP is case sensitive)